E-Shineapps is the trade name of Shine Global Limited. Event Registration Fees means the total monies transacted through the Gateway from the Buyers on behalf of the Organizers
Buyers means the clients of SHINE GLOBAL LIMITED using the SHINE GLOBAL LIMITED Payment Gateway
Credit Card Processing means the act of transacting the payment from the Buyer
Event Registration Fees means the fees charged to the Buyer by the Organizer
Gateway means the facility for collecting visa and MasterCard payments from Buyers on behalf of the Organizer
Organizer means you the customer of SHINE GLOBAL LIMITED.
Service Fees means the fees SHINE GLOBAL LIMITED charges the Organizer for the user of the Gateway. Currently set at 3% of the Event Registration Fees
Terms of Service means the terms governing the usage of the SHINE GLOBAL LIMITED events software: http://www.e-shineapps.com.com/terms-of-use.php
When an Organizer elects to use the Gateway for the collection of Event Registration Fees, payment processing occurs directly through SHINE GLOBAL LIMITED.
Under the Credit Card Processing option, SHINE GLOBAL LIMITED will collect all Event Registration Fees on behalf of the Organizer from Buyers and deduct all applicable Services Fees from the Event Registration Fees collected by SHINE GLOBAL LIMITED, and then pass the remainder along to the Organizer within five (5) business days after the event end date for the event to which the Event Registration Fees correspond (either by mailing a check or through an electronic funds transfer, depending on the option the Organizer has chosen through using the Site, to the address or account, respectively, that the Organizer accurately designates on the Site), provided that SHINE GLOBAL LIMITED reserves the right to withhold funds
at any time as SHINE GLOBAL LIMITED determines to be necessary for the processing and settlement of all refunds, disputed charges, chargebacks, customer complaints, allegations of fraud, and other discrepancies and
as otherwise permitted pursuant to this Terms of Service.
SHINE GLOBAL LIMITED, in its sole discretion, may determine to advance a portion of Event Registration Fees to Organiser prior to the period set forth above, on such terms and conditions as SHINE GLOBAL LIMITED may establish from time to time.
Organizer agrees that all Event Registration Fees for a given event are earned by Organiser only following the conclusion of the applicable event and all Event Registration Fees ultimately due will be net of all Service Fees, refunds, disputed charges, chargebacks and other deductions, whether due to customer complaints, allegations of fraud, discrepancies related to the applicable event or otherwise.
No payments shall be made to an Organiser from SHINE GLOBAL LIMITED with respect to any event that is cancelled. If payments have already been made by SHINE GLOBAL LIMITED to an Organiser for a cancelled event, such Organiser will immediately refund to SHINE GLOBAL LIMITED all such payments upon cancellation of such event.
All sales, fees, charges, and funds are payable in AUS Dollars, or other foreign currencies accepted by SHINE GLOBAL LIMITED.
If Organiser selects a foreign currency option accepted by SHINE GLOBAL LIMITED, SHINE GLOBAL LIMITED will collect and disperse the funds in the foreign currency selected by Organiser.
ORGANISER AGREES THAT ANY PAYMENT BY SHINE GLOBAL LIMITED OF EVENT REGISTRATION FEES PRIOR TO THE FIFTH (5TH) BUSINESS DAY AFTER THE END DATE OF THE APPLICABLE EVENT ARE MERELY ADVANCES OF AMOUNTS THAT MAY BECOME DUE TO ORGANISER UNDER THIS TERMS OF SERVICE AND THAT SHINE GLOBAL LIMITED MAY DEMAND SUCH ADVANCES BACK (FROM TIME TO TIME IN ITS SOLE DISCRETION), AND ORGANISER SHALL THEREUPON PROMPTLY (AND IN ANY CASE WITHIN FIVE (5) BUSINESS DAYS AFTER SUCH DEMAND) PAYBACK TO SHINE GLOBAL LIMITED SUCH ADVANCE OR ANY PORTION THEREOF DEMANDED BY SHINE GLOBAL LIMITED.
It is the responsibility of the Organiser to communicate its refund policy to Buyers and to issue refunds to Buyers via the Site.
An Organiser shall ensure that its refund policy is consistent with the terms of this TOS and the payment and refund mechanics of the Site.
Refunds issued following such period will not be processed through the Site unless otherwise agreed to by SHINE GLOBAL LIMITED in its sole discretion.
Subject to the foregoing, refunds issued by an Organiser will be processed within thirty (30) days after Organiser instructs the issuance of the refunds via the Site.
All communications or disputes regarding refunds are between the Organiser and Buyer, and SHINE GLOBAL LIMITED will not be responsible or liable for, and Organiser hereby agrees to fully indemnify SHINE GLOBAL LIMITED and its affiliates for, refunds, errors in issuing refunds, or lack of refunds in connection with the use of this option
Notwithstanding the foregoing, you acknowledge and agree that SHINE GLOBAL LIMITED shall have the right to force a refund of any or all tickets at any time for any reason or no reason, including without limitation if SHINE GLOBAL LIMITED receives complaints from a substantial number (as determined by SHINE GLOBAL LIMITED in its sole discretion) of Buyers with respect to the applicable event or another event held by Organiser, or SHINE GLOBAL LIMITED determines in its sole discretion that Organiser has engaged in any fraudulent activity or made any misrepresentations. Further, if one or more Buyer(s) request a refund, whether due to a canceled event or for any other reason where SHINE GLOBAL LIMITED would reasonably expect to lose a chargeback, SHINE GLOBAL LIMITED may, in its sole discretion, issue such refund to such Buyer(s), and Organiser shall then owe the amount of such refund to SHINE GLOBAL LIMITED.
Please note a $30 + GST charge per refund.